Other Mental Health Support Services and Organisations

This page lists other local and national mental health support services and websites that you may find useful.

Quick Links

If you, or a friend or relative are experiencing mental health problems and need support, then you should contact your GP. Your GP is your family doctor, the doctor you would normally see if you are ill or concerned about any other aspect of your health. They will be able to understand your health concerns and advise you on how to access the most appropriate mental health service in your area.

But if you are looking for wider information on other local mental health related services and support please take a look at the information contained in this page. We hope it is useful to you and/or your relative or friend.

If you have any questions or need more personalised signposting advice, please contact us via email or using the website’s Contact Form.

IAPT/Talking Therapy Providers:

IAPT services are psychological therapy services tailored to people’s needs, and include talking therapies such as counselling or CBT, group approaches, couples therapy and self-help support for people who experience anxiety and depression. IAPT services are free for people to access via the NHS.

There are currently four IAPT providers in Derbyshire accepting new referrals. People who are registered with a Derbyshire GP practice can choose from any of these services. Referrals are accepted from people aged over 18 years old, although people aged between 16 and 18 will be accepted if they are assessed as benefiting from the service.

You are able to refer yourself to one of these talking therapies services at any time. You do not need to speak to your GP first. To refer yourself just click on your chosen provider below and complete their online referral form. Alternatively, you can give them a call.

IAPT providers in Derby/Derbyshire:

Talking Mental Health Derbyshire

Website: TMH Derbyshire
Call: 0300 1230542

VitaMinds Derbyshire

Website: VitaMinds
Call: 0333 0153496

Trent PTS

Website: Trent PTS
Call: 01332 265659

Insight IAPT Derbyshire

Website: Insight IAPT

Support in a Mental Health Crisis:

If you are not safe or think your life might be at risk, or if you feel that you want to end your life, please seek immediate help from the emergency services – call 999.

If you or a loved one are experiencing a mental health crisis or emotional problems and need to speak to someone right away please do call an urgent mental health support helpline. Mental health emergencies are serious.

Other Crisis Numbers:

NHS 111 Service

Call: 111

Open 24 hours a day, 365 days a year, the NHS 111 service offers medical advice and support, including support and what to do in a mental health crisis.

Derbyshire Mental Health Helpline and Support Service

Call: 0800 028 0077

The Derbyshire Mental Health Helpline and Support Service is a free phone service provided by Derbyshire Healthcare NHS Foundation Trust available to everyone living in Derbyshire – both young people and adults. It is open 24 hours a day, seven days a week.

If you or your loved one are experiencing distress or anxiety, or feeling that you cannot cope, call for support over the phone. That support could be about your mental health but you can also talk through practical issues that may be causing concern.

For more information: Derbyshire Mental Health Crisis Helpline



Call: 116 123
Email: jo@samaritans.org

The Samaritans offer emotional support 24 hours a day. Just having someone to talk to that isn’t family or friends can be a tremendous help.

For more information: https://www.samaritans.org/how-we-can-help/contact-samaritan/


Papyrus HopeLine

Call: 0800 068 4141
Text: 07860039967
Email: pat@papyrus-uk.org

If you are under 35 and having thoughts of suicide, or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice. A professionally staffed helpline provides support, practical advice and information both to young people worried about themselves and to anyone concerned that a young person may harm themselves.

Open from 9am until Midnight every day of the year (Weekends and Bank Holidays included)

For more information: https://www.papyrus-uk.org/hopelineuk/

CALM: Campaign Against Living Miserably

Call: 0800 58 58 58
Webchat: https://www.thecalmzone.net/help/webchat/

The CALM helpline is for people in the UK who are feeling down or have hit a wall for any reason, who need to talk or find information and support.

Open from 5pm until Midnight every day of the year (Weekends and Bank Holidays included)

For more information: https://www.thecalmzone.net/help/get-help/

National and Local Helplines:

Helplines provide emotional, practical and social support for people with mental health problems. They are a useful source of information as well as a chance to speak to someone about your worries. Here are a few helplines that might be of use:


Mind Infoline

Call: 0300 123 3393
Post: Mind Infoline, PO Box 75225, London, E15 9FS

If you are looking for some general mental health information you can also call the national Mind Infoline. Mind’s Infoline provides an information and signposting service. We’re open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about: mental health problems; where to get help near you; treatment options; advocacy services.


Mind Legal Line

Call: 0300 466 6463 (9am to 6pm, Monday to Friday (except for bank holidays)
Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London, E15 9FS

Our national Mind Legal line provides legal information and general advice on mental health related law. We’re open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about: being detained under the Mental Health Act (sectioning); mental capacity; community care; discrimination and equality.

For more information: https://www.mind.org.uk/information-support/legal-rights/


Rethink Mental Illness Advice Line

Call: 0300 5000 927 (9.30am – 4pm Monday to Friday)
Email: advice@rethink.org

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England.

For more information: http://www.rethink.org/about-us/our-mental-health-advice 



Call: 0300 304 7000 (4:30pm-10:30pm)

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.

For more information: www.sane.org.uk/what_we_do/support/helpline 


The Mix

Call: 0808 808 4994 (11am-11pm, free to call)
Text: Text ‘THEMIX’ to 85258

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access The Mix’s support via phone, email, webchat, peer to peer and counselling services.

For more information: https://www.themix.org.uk/get-support/speak-to-our-team


Young Minds

Parent’s Helpline: 0808 802 5544 from 9:30am – 4pm, Monday – Friday

Young Mind’s Parents Helpline offers detailed advice, emotional support and signposting to parents about a child or young person up to the age of 25. You’ll get through to a trained adviser who will listen and talk through your concerns in complete confidence. Your adviser will help you to understand your child’s behaviour and give you practical advice on what to do next.

Textline for Young people under 25: Text YM to 85258

Young Minds provides free, 24/7 text support for young people under 25 across the UK experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors.

For more information: https://www.youngminds.org.uk/



Call: 0800 1111

ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything – no problem is too big or too small.

For more information: www.childline.org.uk



Text: 85258

Shout is the UK’s first 24/7 text mental health service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

For more information:https://www.giveusashout.org/

Online Support Communities:

Side by Side by Mind

Website: https://sidebyside.mind.org.uk/

Side by Side is an online community where you can listen, share and be heard. We welcome everyone over the age of 18. Our community is open 24/7.


Website: https://www.qwell.io/

Adults can join online peer support communities, access self-help materials or engage in drop-in or booked one-to-one online chat sessions with experienced counsellors.


Website: https://www.kooth.com/

Kooth offers online emotional and mental health support for children and young people aged between 11 – 24 years and is available up to 10pm every day.

Other Mental Health and Wellbeing Websites:

Mind (National)

“We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding.”

Website: www.mind.org.uk


BBC Headroom

“Whether it is everyday tips, sounds to relax your mindstrategies to cope with parenting right now or films to get you talking, we are here to help you look after yourself and your loved ones.”

Website: BBC Headroom


Action for Children

“Advice and activities to support children and parents with their mental health and emotional wellbeing.”

Website: Action for Children


Brilliant Derby

“As a key part of the City’s Recovery from the Pandemic the Derby City Partnership is to team up with respected wellbeing and happiness expert, Dr Andy Cope, to launch a unique city-wide wellbeing programme called ‘Brilliant Derby.”

Website: Brilliant Derby


Derbyshire Recovery and Peer Support Service

“We support people who are having difficulties with their mental health across the whole spectrum of mental illnesses. We do this by offering targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups where there is a need.”

Website: DRPSS 

Map of Peer Support Groups across Derby and Derbyshire: Map of Services



“Relate is the UK’s largest provider of relationship support. Relate Derby and Southern Derbyshire’s dedicated team have been supporting local people for over 70 years.  Our specially trained counsellors are experienced in working with adults, children and young people.  We work closely with Relate Chesterfield, delivering services across Derbyshire and East Staffordshire.”

Website: Relate Derby

Website: Relate Chesterfield

Meditation and Relaxation Apps:

There are now a number of meditation and relaxation apps that can help us with slowing down, self care, and even falling asleep. Most are free to use for a trial period or for a basic version of the app, but may then require a subscription to access more content for longer. Here are a few that we have tried, these apps can all be found on the App store and the Android store.

Other Local Charities:

First Steps ED

Call: 01332 367571

“For children and their families, young people, and adults affected by eating difficulties and disorders. First steps works jointly with Derbyshire Healthcare NHS Trust provides home and community supportive interventions from a variety of options agreed by the NHS Care Co-ordinator as part of the Care Programme Approach (CPA) process and may include: social activities, for example going to the cinema or for a walk, confidence building (around your needs), food shopping, preparing meals, eating at home or in public, volunteering and support to get back into work and/or education.”

Website: https://firststepsed.co.uk/

Widowed and Young

“WAY is the only national charity in the UK for people aged 50 or under when their partner died. It’s a peer-to-peer support group operating with a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through.”

Website: https://www.widowedandyoung.org.uk/


Derbyshire Victim Services

Call: 0800 612 6505
Text “COREDVS” to 82228
Email: support@derbyshirecore.org

“We are an independent charity working across Derbyshire to support victims of crime. We work as part of the Police and Crime Commissioner’s CORE team. This is a group of organisations that have agreed to work together to give the best possible support to victims of crime. All of our services are provided to you free of charge.”

Website: https://derbyshirevictimservices.co.uk/


SAIL Derbyshire

Call: 0800 028 2678

“SAIL Derbyshire is a specialist trauma informed counselling service, supporting over 18’s who have been affected by sexual abuse, sexual violence or incest at any stage in their lives, who reside in the Derbyshire area (including City). SAIL also provides ISVA (Independent Sexual Violence Advisor) service, which can offer certain practical supports including providing support if someone is going through the criminal justice system.”

Website: https://www.sailderbyshire.org.uk/


Derby Women’s Centre

Call: 01332 341633

“We offer low cost counselling, mental health and domestic violence services (including legal and debt/benefits/housing advice) courses/ workshops to build confidence and improve wellbeing. All of our services are confidential. Creche facilities are available.”

Website: www.derbywomenscentre.org.uk


Call: 01457 856675

“Crossroads Derbyshire is a voluntary organisation and registered charity dedicated to helping women, men and children break free from domestic abuse. We offer a range of confidential support and advisory services to women, men, children and young people suffering the damaging effects of domestic abuse including: Refuge for young women and children needing a safe place to stay;Outreach services for women and men; Community programmes for young people; Counselling for women and men; Specialist services for children”

Website: www.crossroadsderbyshire.org

The Tomorrow Project

Call: 01246 541935

“The Tomorrow Project operates in Nottinghamshire, Derbyshire, and Leicestershire, providing support for people who have been bereaved by suicide. We offer one-to-one, face-to-face, emotional and practical support for anyone that has been bereaved by suicide. We run a free service, offer our support as long as the person requires it and accepts referrals of any age.”

Website: http://www.tomorrowproject.org.uk/

Email: bereavement.derbys@tomorrowproject.org.uk


Age Concern

Call: 01773 766922

Age UK Derby and Derbyshire is an independent charity working in Derby and Derbyshire to offer support and services to older people. Including befriending services, day centres, advice and information, and activities and social events to prevent loneliness and isolation.

Website: https://www.ageuk.org.uk/derbyandderbyshire/our-services/

Condition Specific Services:

Combat Stress

Provides specialist treatment programmes for veterans, including peer-to-peer support groups and a national helpline.

Website: combatstress.org.uk


Anxiety UK

Provides support for anxiety, stress, anxiety-based depression or a phobias including agoraphobia.

Website: anxietyuk.org.uk



Here to educate, offer hope and support people with OCD through the difficult times, right through to recovery and everything in between.

Website: ocduk.org

Bipolar UK

Empowering everyone affected by bipolar to live well and fulfil their potential.

Website: Bipolar UK



The UK’s eating disorder charity. Their mission is to ‘end the pain and suffering caused by eating disorders’.

Website: Beateatingdisorders.org.uk



GamCare is the leading UK provider of free information, advice and support for anyone harmed by gambling.

Website: Gamcare.org.uk