Our Commitment to Quality
We have a positive local reputation, committed and highly skilled staff, quality awards which underpin our service delivery and an experienced board of Trustees with a wide range of skills.
We are committed to providing high quality services for the people of Derbyshire and to maintaining the highest standards as an employer, a charity and service provider.
Derbyshire Mind has been awarded the Mind Quality Mark (MQM).
The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation.
Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.
To achieve the Mind Quality Mark, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.
Derbyshire Mind also holds Cyber Essentials and Cyber Essentials Plus accreditation. Cyber Essentials is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats.
We have a range of policies and procedures which underpin our work. You can find more information about our key policies here:
View PoliciesSafeguarding Lead: Information Governance Lead: